What we do
Services
Complex, fast-changing security technology calls for specialist expertise.
Services
Risk Assessment
A complimentary onsite walkthrough of your facility, and a written report of the exposures we find and what would close them.
Book an assessmentDesign and Engineering
We design the system around the assessment and your budget, choosing from 87 manufacturers rather than one line, then install and commission it.
See how we designRepair Services
Live technical support, loaner equipment, and technicians who fix faults on site rather than shipping parts back to a factory.
Request a repairProject Management
One dedicated project manager from survey to handover, accountable for the schedule, the budget and the result.
How we deliverHosted Cloud Services
Video surveillance as a service: cloud recording, remote monitoring and secure access from any device, with no onsite servers to buy.
Explore cloud optionsLeasing and Maintenance
Lease a system over 36 to 60 months with the Setronics Guarantee included, or add a maintenance agreement to a system you own.
View leasing plansTraining
Onsite or in-house training for the people who will run the system, with manuals and documentation, included with every installation.
Explore trainingThe Setronics Guarantee
Onsite repair-or-replace cover with every system we install, extendable to five years or the full term of a lease.
Read the guaranteeDesign Phase Offerings
Concept and system design studies, design/build engineering, technology recommendations and live demonstrations before anything is specified.
See design offerings
Common questions
Is the risk assessment really free?
Yes. The onsite security risk assessment is complimentary. Our findings are documented in a written Risk Assessment Report that identifies areas of exposure and acts as the foundation for our recommendations.
Which manufacturers do you install?
We are an independent integrator with a line card of 87 manufacturers across video, access control, intrusion, fire, communications and audio-video. We specify the product that fits the site rather than the one we happen to stock.
Can a school or municipality buy from you without a public bid?
In Massachusetts, yes. Setronics holds the ITC71 Statewide Contract and DCAMM certification, so schools, colleges, municipalities and state agencies can procure through those vehicles.
What does the Setronics Guarantee cover?
Comprehensive onsite service with every solution: an unconditional repair-or-replace warranty, network administration support, loaner equipment, a live support hotline and committed onsite response times. It can be extended for up to five years, or for the full term of a lease.
Where are you based?
Our engineers and technicians work out of North Billerica, Massachusetts and Portland, Connecticut, and we have been integrating security systems since 1969.
Want to know more?
Every engagement starts with a conversation about what you actually need to protect.