Brochure

The security imperative

As your business grows, so does your need for complete and reliable security. With today’s increased threat of security-related risks, advanced protection is not an option — it’s an imperative. Whether you run a single site or a multi-location business in retail, healthcare, education, commercial or industrial markets, you should seek a solution that offers optimal protection and suits your specific requirements.

Based in Greater Boston, Setronics is a leading security systems integrator and distributor. With over five decades of experience, we help institutions and businesses protect people, premises, operations and assets — helping to prevent and prosecute theft, monitor safety and enhance productivity. Our customized video surveillance, access control, emergency communications and intrusion alarm solutions safeguard clients from single operations to major chains across the East Coast and beyond.

A Setronics engineer marking up building plans on site

The Setronics vision

To continue to be recognized as a leading industry supplier for security integration, offering best-in-class design, service and support.

We achieve this by combining our shared values of quality, integrity and trust with the best available products and technologies. Our number one goal is to help our customers protect their assets against all security risks.

Quality ▪ Integrity ▪ Trust

We place customer satisfaction at the forefront of every business decision and every custom security solution.

The Setronics approach

Assess the risk, design around it, install it properly, and stand behind it.

Two people reviewing security plans together

Risk assessment and consultation

Each business risk profile is unique. Risk variables include location, facility layout, product mix, payment types, staff size, access requirements, inventory volume, customer traffic, hours of operation, management practices and existing security measures.

Setronics assesses all of these factors and more. Our findings are documented in a complimentary Risk Assessment Report, which identifies areas of susceptibility to loss and acts as the foundation for our recommendations.

A Setronics access control keypad mounted beside a door

Design and installation

Drawing on the assessment findings and our experience on the Product Advisory Boards of numerous leading technology providers, our team creates a customized security system guided by your priorities — known areas of vulnerability, budget constraints, technology preferences and ease of use.

Each solution draws on best-of-the-best products and technologies. During implementation our technicians integrate the system with your existing operations, at one location or many, and train your personnel to use it fully.

A technician repairing security equipment at a workbench

Service first

Setronics makes the equipment repair process easy and convenient, even without a maintenance plan. If a component fails, call our customer service department, explain the situation, and we’ll take care of the rest.

No matter the technology, a security solution only achieves its full potential when it operates as designed, around the clock. Our service and repair program is built entirely around minimizing downtime.

Our commitment

Our commitment to the security of your business does not end with the implementation. It begins there.

Setronics offers comprehensive, uniquely customized on-site service with every security system. The program can be extended for up to five years — or, for leased systems, through the term of the lease.

Unconditional security equipment repair/replace warranty
Expert network administration support
Loaner equipment availability
Comprehensive live customer support hotline
Exceptional on-site response time
Fully stocked technician vehicles with traveling testing centers
Optional multi-year repair/replace extended warranties
Generous regional warehousing capacity for equipment and parts

This guarantee goes well beyond the typical manufacturer’s warranty and the customer support offered by most vendors. We commit to solving problems quickly, minimizing downtime and business disruption.

A Setronics technician at a fully stocked service vehicle

Industries we serve

Each industry has its own security concerns, so every solution is designed to fit the customer in front of us. We take particular care to stay current on the threats facing each sector.

Awarded contracts

Setronics holds the ITC71 Statewide Contract for Security, Surveillance and Access Control Systems (formerly FAC64), created by the Commonwealth of Massachusetts Operational Services Division as the primary means of supplying competitively priced security systems to state, municipal, public service and nonprofit agencies.

Who can use it? State executive departments, cities and towns, public and charter schools, state colleges and universities, public libraries and hospitals, and state-registered nonprofits. Other states also have access.

Why use it? Eligible entities can procure well-designed security systems efficiently and at the best value, without an extensive public bid and procurement process.

See all certifications

Prefer the printed version?

The original four-page brochure is available as a PDF for printing or sharing.

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